Consumers, Prosumers, Prosumagers: How Service Innovations will Disrupt the Utility Business Model examines customer stratification in the electric power sector, arguing that it is poised to become…
Edition
13th
ISBN/ISSN
0128168358, 9780128168356
Collation
550[552] Pages
Series Title
Integrating Business Management Processes: Volume 2: Support and Assurance Processes