When Customers Talk... Turn What They Tell You into Sales
Your Customers Are Talking…We’ve Been Listening! In the final installment of his customer service trilogy, T. Scott Gross has partnered with the leading consumer market intelligence f…
- Edition
- -
- ISBN/ISSN
- 0793195195, 9780793195190
- Collation
- 227
- Series Title
- -
- Call Number
- 300 T.
500 Creative Classroom Techniques for Teachers and Trainers
Approach any training challenge with these new, fresh and inspired solutions. Make your teaching and their learning fun, fast-paced and functional. This toolkit of 500 tips and techniques is de…
- Edition
- [1 Lslf ed.]
- ISBN/ISSN
- 9780874259223, 0874259223
- Collation
- 350
- Series Title
- -
- Call Number
- 300 Mar
50 Activities for Performance Appraisal Training
Teaching employees how to deliver effective performance appraisals will pay big dividends in your organization. But, too often, employees perceive the training as uninteresting even boring. Her…
- Edition
- [Lslf ed.]
- ISBN/ISSN
- 9781599960524, 1599960524
- Collation
- 308
- Series Title
- -
- Call Number
- 300 Wen
50 Activities for Employee Engagement
A roadmap for making a difficult cultural transition with huge payoffs 50 Activities for Employee Engagement By Peter Garber Getting employees engaged is not easy to do. Nor is it something you…
- Edition
- [Lslf ed.]
- ISBN/ISSN
- 9781599960661, 1599960664
- Collation
- 230
- Series Title
- 50 Activities Series
- Call Number
- 300 Pet
50 Activities for Promoting Ethics within the Organization
This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. The activities focus on Leadership, Corporat…
- Edition
- -
- ISBN/ISSN
- 9781552853214, 1552853217
- Collation
- 355
- Series Title
- 50 Activities Series
- Call Number
- 300 Dia
Brand Royalty: How the Worlds Top 100 Brands Thrive & Survive
* Burberry; Gucci; BMW; The Body Shop; Tiger Woods; Volvo; Absolut; MTV; Mercedes Benz; Evian; Heinz; Gillette; McDonalds; Jack Daniels; Ben & Jerry s; Dell; American Express; Haagen-Daz; Google an…
- Edition
- -
- ISBN/ISSN
- 0749442573, 9780749442576, 9781417572298
- Collation
- 321
- Series Title
- -
- Call Number
- 300 Mat
Lessons from the Hive: The Buzz on Surviving and Thriving in an Ever-Changing…
Going through a company merger or buy-out creates new challenges for managers and employees alike, but this unique business fable offers real-world advice for coping and even prospering. Based on t…
- Edition
- -
- ISBN/ISSN
- 0793191866, 9780793191864
- Collation
- 133
- Series Title
- -
- Call Number
- 300 Cha
Women on Corporate Boards of Directors: International Research and Practice
`This timely collection of case studies and research from top academics around the world, will be of tremendous value to all those engaged in bringing about greater gender diversity in corporate bo…
- Edition
- -
- ISBN/ISSN
- 9781847204806, 1847204805
- Collation
- 272
- Series Title
- New Horizons in Management
- Call Number
- 300 Sus
Interpersonal Skills at Work
In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text…
- Edition
- [2nd ed]
- ISBN/ISSN
- 0415227755, 9780415227766, 9780415227759, 9780203465783, 0415227763
- Collation
- 321
- Series Title
- -
- Call Number
- 300 Joh
Wall Street: The Markets, Mechanisms and Players
A comprehensive guide to Wall Street, the world s leading financial center. This book provides an authoritative but accessible guide to what happens on Wall Street, how it works, who does what, …
- Edition
- [illustrated edition]
- ISBN/ISSN
- 9781861974648, 1861974647
- Collation
- 289
- Series Title
- The Economist Series
- Call Number
- 300 Ric
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