How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between s…
We are living in fascinating times, when the power of technology is not just reshaping, but is transforming the globe in unprecedented ways. These include the ability to connect with anyone across …
A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fact, this one document can steer an entire organizat…
The first step-by-step guidebook for successful innovation planningUnlike other books on the subject,101 Design Methodsapproaches the practice of creating new products, services, and customer exper…
A more effective leadership model for the new business environment.Spiral Dynamics in Actionexplores the evolution of modern business, and provides a model for moving forward amidst ever-increasing…
Up-to-date business terms including banking, the internet, computers, accounting, insurance, real estate, taxes, and more, designed to facilitate communication and cross linguistic barriers.
Project management is a combination of art and science, leadership and management. Various textbooks cover well the science part - the methodologies, tools, templates and techniques for planning an…