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Banking 5.0: How Fintech Will Change Traditional Banks in the 'New Normal' Post Pandemic

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Bill Gates’ quote, “Banking is necessary, but banks are not,” showcases the opportunity for financial services digital transformation. The next transition from industry 4.0 to 5.0 will impact all sectors, including banking. It will combine information technology and automation, based on artificial intelligence, person-robot collaboration, and sustainability. It is time to analyze this transformation in banking deeply, so that the sector can adequately change to the ‘New Normal’ and a wholly modified banking model can be properly embedded in the business.This book presents a conceptual model of banking 5.0, detailing its implementation in processes, platforms, people, and partnerships of financial services organizations companies. The last part of the book is then dedicated to future developments. Of interest to academics, researchers, and professionals in banking, financial technology, and financial services, this book also includes business cases in financial services.

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Series Title

Palgrave Studies in Financial Services Technology

Call Number

300 Ber

Publisher

Hoboken, NJ : Palgrave Macmillan., 2021

Collation

565[553] Pages

Language

English

ISBN/ISSN

3030758702, 9783030758707

Classification

300

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