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Relationship Marketing: Strategy and Implementation

Helen Peck - Personal Name; Moira Clark - Personal Name; Adrian Payne - Personal Name; Martin Christopher - Personal Name;

Arranged in 6 sections, this title gives marketing practitioners and students critical examples of best practice from a variety of companies. Alongside Relationship Marketing: bringing quality, customer service and marketing together and Relationship Marketing for Competitive Advantage: winning and keeping customers this new title provides readers with insights into marketing in the 21st century. Major addition to relationship marketing literature Supports the relationship marketing titles that we already publish successfully Author team are amongst the UK s leading authorities in the sector


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Detail Information
Series Title
The Chartered Institute of Marketing series
Call Number
300 Hel
Publisher
Hoboken, NJ : Butterworth-Heinemann., 1999
Collation
526 Pages
Language
English
ISBN/ISSN
9780750636261, 0750636262
Classification
300
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
-
Specific Detail Info
-
Statement of Responsibility
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