Distributed business component computing—the assembling of business components into electronic business processes, which interact via the Internet—caters to a new breed of enterprise systems th…
Digital convergence is redefining industries, and putting information, knowledge and collaboration at the heart of strategic leadership and management. In the face of such change it is those leader…
An introduction to the theory and practice of causal mapping, a technique for revealing strategic options and goals to figure out what s going on, what needs to happen, and how to get there. It s w…
Business Options offers fourteen theme-based units which focus on real-life business situations. The course offers strong coverage of social and cultural awareness, a particularly difficult area fo…
The business of business is business. So then why should corporations be involved in development? This groundbreaking new book makes the case that that governments and their international agencies …
The Ultimate Small Business Marketing Toolkit provides the hands-on guidance you need to implement an integrated sales and marketing program quickly and with minimum cost. Arming readers with dozen…
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representa…
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in render…
This publication contains the author s opinions and is designed to provide accurate and authoritative information. It is sold with the understanding that the author, publisher, and Bloomberg L.P. a…