Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Prov…
In Loyalty Myths , the authors have assembled 53 of the most common beliefs about customer loyalty – all of them wrong or misconceived! Each of the beliefs in this book is debunked with real-…
- Edition
- -
- ISBN/ISSN
- 0471743151, 9780471743156, 9780471746836
- Collation
- 272[274]
- Series Title
- -
- Call Number
- 300 Tim
Estimating the Cost of Administering the Department of Defense Small Business…
Currently, Small Business Innovation Research (SBIR) funds cannot be used to administer the SBIR program; SBIR administration must be funded from other sources. As Congress reauthorizes the program…
- Edition
- [1 ed.]
- ISBN/ISSN
- 0833043250, 9780833043252, 9780833044402
- Collation
- 30[31]
- Series Title
- SBIR Program
- Call Number
- 300 Som
Lights Out?: Challenges Facing the Emerging Economies of Eastern Europe and t…
Countries in Eastern Europe and the Former Soviet Union are highly energy inter-dependent and facing similar challenges in terms of energy security. This is a global as well as national issue, whic…
- Edition
- -
- ISBN/ISSN
- 0821382969, 9780821382967, 9780821382974
- Collation
- 112[168]
- Series Title
- -
- Call Number
- 300 Wor
Stats Means Business
Stats Means Business is an introductory textbook aimed at Business Studies students who require guidance in the area of statistics. It minimizes technical language, provides clear definition of k…
- Edition
- [1st ed.]
- ISBN/ISSN
- 0750653647, 9780750653640, 9781429483896
- Collation
- 384[375]
- Series Title
- -
- Call Number
- 300 Joh
The Growth Strategies Of Hotel Chains: Best Business Practices By Leading Com…
How did Accor, Cendant, Choice Hotels International, Marriott, and Hilton become the largest hotel chains in the world—and what strategies will they use to continue their growth?This first-of-its…
- Edition
- -
- ISBN/ISSN
- 0789026643, 9780789026644
- Collation
- 215
- Series Title
- Haworth Press Hospitality, Travel, and Tourism
- Call Number
- 300 Kay
Natural Hazards, UnNatural Disasters: The Economics of Effective Prevention
Earthquakes, droughts, floods, and storms are natural hazards, but unnatural disasters are the deaths and damages that result from human acts of omission and commission. Every disaster is unique, b…
- Edition
- -
- ISBN/ISSN
- 0821380508, 9780821380505, 9780821381410
- Collation
- 279
- Series Title
- -
- Call Number
- 300 Wor
May I Help You?: Great Customer Service for Small Business
Nine rules for providing reliably stellar services to clients, both new and old, are detailed in this guide written for small business owners. Rules include providing high standards of service, pro…
- Edition
- -
- ISBN/ISSN
- 1865088587, 9781865088587, 9781741155112
- Collation
- 152
- Series Title
- -
- Call Number
- 300 Jil
The Labour Party and Taxation: Party Identity and Political Purpose in Twenti…
This is a political history of Labour s use of the tax system from 1906 to 1979; an epilogue brings the story up to the present, surveying New Labour s tax policies and dilemmas. Richard Whiting s …
- Edition
- [1 ed.]
- ISBN/ISSN
- 052157160X, 9780521571609, 9780511019104
- Collation
- 306[308]
- Series Title
- -
- Call Number
- 300 Ric
Technology's Promise: Expert Knowledge on the Transformation of Business and …
With the onset of a knowledge economy, modern nations are hard at work using ever more sophisticated information systems to power a technology revolution that is transforming our lives. This …
- Edition
- [First Edition]
- ISBN/ISSN
- 0230019544, 9780230019546
- Collation
- 256[208]
- Series Title
- -
- Call Number
- 300 Wil
Disaster Recovery 100 Success Secrets: IT Business Continuity, Disaster Recov…
Theoretical & practical guidance from a range of expert sources, with tips & success factors to understand, implement & harness IT Business Continuity, Contingency Planning & Disaster Recovery stra…
- Edition
- -
- ISBN/ISSN
- 0980471664, 9780980471663, 9781742440507
- Collation
- 210[215]
- Series Title
- -
- Call Number
- 300 Ger
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